Problem Statement
Consumers struggle to find trustworthy local service providers. Whether it’s home cleaning, delivery, or handyman work — the process involves calling multiple numbers, negotiating prices, and hoping the provider shows up.
Service providers, on the other hand, lack a reliable channel to find customers beyond word-of-mouth. They needed a platform that handles discovery, booking, payments, and reputation — all in one place.
Solution
We built GetBee as a two-sided marketplace connecting consumers with local service providers:
Consumer App
- Service Discovery: Browse categorized services with filters for location, rating, and price
- Real-Time Booking: Instant booking with provider availability and confirmation
- Live Tracking: Track the service provider’s arrival in real-time on a map
- In-App Payments: Secure payments via Stripe with automatic receipts
- Ratings & Reviews: Two-way rating system building trust in the marketplace
Provider App
- Job Dashboard: View incoming requests, manage schedule, and track earnings
- Profile Management: Showcase skills, certifications, and service history
- Earnings & Payouts: Transparent earnings tracking with scheduled Stripe payouts
- Availability Calendar: Set working hours and service areas
Admin Platform
- Provider Vetting: Application review and background check workflow
- Dispute Resolution: Tools for handling complaints and refund requests
- Analytics Dashboard: Marketplace metrics, revenue tracking, and growth KPIs
- Promotions Engine: Create and manage promotional offers and referral programs
Technical Architecture
- Mobile Apps: React Native for cross-platform iOS and Android development
- Backend: Node.js API with PostgreSQL for transactional data
- Real-Time: Firebase for live tracking, push notifications, and chat
- Payments: Stripe Connect for marketplace payments and provider payouts
- Infrastructure: AWS for reliable, scalable hosting
Results
GetBee launched as a trusted local services marketplace:
✅ Cross-Platform — Single codebase serving both iOS and Android users ✅ Real-Time Matching — Providers matched and confirmed within minutes ✅ Secure Payments — Stripe Connect handles escrow and automatic payouts ✅ Trust & Safety — Rating system and vetting process build marketplace trust ✅ Scalable — Architecture supports expansion to new cities and service categories
Technical Highlights
- Built real-time geolocation tracking with Firebase and Google Maps integration
- Implemented Stripe Connect for marketplace-style payment splits and escrow
- Created push notification system for booking updates and promotional campaigns
- Designed efficient provider matching algorithm based on proximity, rating, and availability
- Deployed React Native app with OTA updates for rapid feature rollouts
Visit GetBee to explore the platform.
